Heart 222 Heart
Policies + Terms & Conditions
Refund Policy
At Heart 222 Heart, all sales are made with intention and care. Due to the personal, energetic, and time-sensitive nature of my services and digital products, all sales are final.
This includes but is not limited to:
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1:1 coaching and Reiki sessions (virtual or in-person)
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Virtual Reiki experiences and healing circles
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Digital products such as guided meditations, courses, and newsletters
Because my work is based on energetic support and immediate access to digital content, I do not offer refunds or exchanges unless otherwise explicitly stated.
If your desire for a refund is due to a need to reschedule, I will do my best to accommodate your request, provided I am notified at least 24 hours before the scheduled appointment time.
If you have concerns or exceptional circumstances, please contact me at reikiwithkayla222@gmail.com and I will do my best to support you.
Thank you for understanding and honoring the healing process.
Privacy Policy
At Heart 222 Heart, your privacy and trust are sacred to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, subscribe to my newsletter, or engage with my services.
1. Information I Collect
I may collect the following information from you:
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Name
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Email address
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Payment details (processed securely through third-party providers)
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Any information you share during coaching sessions or consultations (kept confidential)
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Usage data from website visits (such as pages viewed, time spent)
2. How I Use Your Information
Your information helps me to:
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Provide and manage your coaching sessions, Reiki treatments, and digital offerings
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Send you newsletters, updates, and special offers if you opt-in
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Improve my website and services based on your feedback and usage
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Ensure secure payment processing through trusted third-party platforms
3. Data Protection & Security
I am committed to protecting your information. I use industry-standard security measures to safeguard your data from unauthorized access, alteration, or disclosure. Your information is stored securely and only accessible by me or authorized team members.
4. Sharing Your Information
I respect your privacy and do not sell, rent, or share your personal data with third parties except:
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When necessary to provide services you’ve requested (e.g., payment processors)
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When required by law or legal processes
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With your explicit consent
5. Cookies and Tracking
My website may use cookies and similar technologies to enhance your experience. Cookies help me analyze site traffic and improve content. You can choose to disable cookies in your browser settings, but some site features may not work properly.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information
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Unsubscribe from newsletters or marketing communications at any time
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Request information about how your data is used
To exercise these rights, simply contact me at reikiwithkayla222@gmail.com
7. Children’s Privacy
My services are not intended for individuals under 18. I do not knowingly collect personal information from minors.
8. Changes to This Policy
I may update this Privacy Policy occasionally. Changes will be posted here with the date of the latest revision. Continued use of my site means you accept any updates.
9. Contact Me
If you have questions or concerns about your privacy, please reach out to:
Heart 222 Heart
Email: reikiwithkayla222@gmail.com
Terms & Conditions
1. Use of This Site
This website and its contents are intended for personal, non-commercial use. You agree not to copy, reproduce, share, or distribute any content - including digital downloads, written materials, or recorded sessions - without written permission.
2. Services & Digital Offerings
Heart 222 Heart offers a range of services and digital offerings, including but not limited to:
– 1:1 Spiritual Life Coaching & Reiki sessions (in person or virtual)
– Virtual Reiki experiences
– Guided meditations
– Virtual healing circles and group experiences
– Newsletters and email content
All services and digital products are meant to support personal growth, energy healing, and inner transformation. They are not intended to diagnose, treat, or replace professional medical, psychological, or legal care.
3. Respect for Energy Boundaries
By accessing this site and its offerings, you agree not to attempt to tap into, manipulate, influence, or access the energy field of Kayla DiLullo (Heart 222 Heart) without explicit, informed consent. Any unauthorized attempts to engage with or interfere in the practitioner’s energetic space are strictly prohibited.
4. Booking & Cancellations
All services must be paid in full at the time of booking unless otherwise agreed upon in writing. Cancellations must be made at least 48 hours in advance to reschedule or retain credit. Missed appointments or late cancellations may result in loss of session without refund.
5. Digital Product Policy
All digital products - including recordings, replays, meditations, and emailed content - are non-refundable and for personal use only. Upon purchase or access, you agree not to share, copy, or redistribute these materials in any form.
6. Refunds & Returns
Due to the energetic nature of the work and immediate access to digital content, all sales are final. Refunds are not issued unless otherwise specified in writing.
7. Intellectual Property
All content - including words, images, logos, downloadable resources, recordings, and materials - is the property of Heart 222 Heart. Unauthorized use is prohibited.
8. Privacy Policy
Your information is sacred. Any personal data you share (such as your name, email address, or booking details) will be stored securely and never sold or shared with third parties. By signing up for the newsletter or offerings, you consent to receive occasional updates, which you can unsubscribe from at any time.
9. Energetic Disclaimer
Energy healing and intuitive guidance work in the subtle realms. Results may vary, and outcomes are not guaranteed. Your healing journey is your own, and you are responsible for how you integrate and apply any insights or energy received.
10. Updates to Terms
These Terms & Conditions may be updated at any time. Continued use of this site or participation in services implies acceptance of any changes.
11. Consent
By using this website, booking a session, or purchasing any digital or energetic offering, you acknowledge that you’ve read, understood, and agree to these Terms & Conditions.